FAQs
Ans: For digital items like ebooks and audiobooks, delivery is typically processed within 1 hour after payment confirmation. For physical adult products, delivery times vary based on your location in Nepal.
Ans: We use a "Privacy-First" model. We receive your order via email, process it, and immediately delete your name, phone number, and address once delivery is confirmed. We never store your data on a permanent server.
Ans: Yes! Once you receive the download link via email, the file is yours to keep. We recommend saving it to your personal device immediately as we delete our record of your transaction for your privacy.
Ans: We accept major digital wallets in Nepal (like eSewa or Khalti) and bank transfers. Contact our support team on WhatsApp for specific payment details.
Ans: These are high-quality products we recommend from trusted global partners. When you click these links, you are directed to their official stores. While we promote them, the shipping and data handling for those specific items are managed by the respective partner.
Ans: If you haven't received your digital link or package, please check your email's spam folder first. If it's not there, contact us immediately via WhatsApp at 9817106847 or email us at info@miracle.com.np.
Ans: Absolutely. Browsing is anonymous. We only ask for information when you are ready to make a purchase, and that information is used strictly for delivery purposes only.