Since Miracle Adult Shop offers non-tangible, irrevocable digital goods (ebooks and audiobooks), we generally do not issue refunds once an order is accomplished and the product link has been sent. As a customer, you are responsible for understanding this policy upon purchasing any item from our site.
Affiliate Products & Third-Party Content: Please note that we do not bear responsibility for products purchased via affiliate links. These transactions are governed by the respective partner's refund policies. We do not offer refunds or chargebacks for affiliate-based goods or bonuses offered by our partners.
- Duplicate Purchase: We will issue a refund for digital products if it is verified that the customer has already purchased the exact same product previously from our store.
- Non-delivery of the Product: Due to mailing issues or server filters, you may not receive our delivery email. Claims for non-delivery must be submitted to us in writing within 7 days of the order date; otherwise, the product will be considered successfully delivered.
- Major Defects or Technical Issues: If you experience problems downloading or unzipping a file, you must contact our Technical Support within 3 days. If we cannot rectify a verified technical defect within 72 hours of your report, a full refund or a replacement of equal value will be offered.
- Product Not-as-Described: Such issues must be reported within 7 days with clear evidence. Refunds are not honored based on false expectations or personal "wishes" if the product matches the website description.
- Membership Refunds: Membership subscriptions may be eligible for a partial refund depending on the remaining duration and the extent of the services already accessed. This is evaluated on a case-by-case basis.
Please note that personal responsibility is required to follow our guidelines and those of our third-party partners to avoid service termination. We do not offer refunds if an account is banned for violating our Terms of Service.
Our team is always eager to assist you to ensure you are satisfied with your purchase. Thank you for choosing Miracle Adult Shop.